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Policies, Terms and Conditions:


 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Hardy Heater USA, LLC., Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
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Damaged Package(s)  by 
In the event your package is received damaged, Hardy Heater USA, LLC must have been notified (by phone or email) of any damage (or other problems) and have been provided with any and all additional information within 2 business days of you receiving your products. Once you have determined that the products shipped to you were received damaged, you need to retain all packaging material and notify us within 2 business days. At time of delivery, if the packaging appears damaged on the outside, please refuse to accept it from the carrier, and let us know immediately; or please make sure when signing the shipper's proof-of-delivery slip (on deliveries requiring a signature), you include a note stating the package is or appears to be damaged.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Hardy Heater USA, LLC is not responsible for the operation of, or content located on or throughout any such site. 
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Multiple Product Orders  by 
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Hardy Heater USA, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Hardy Heater USA, LLC reserves the right to make changes to this site and these conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from Hardy Heater USA, LLC, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Hardy Heater USA, LLC is not responsible for the actions of third parties.
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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Unwanted items in the same condition as shipped, returned at the customerís expense, will be accepted within 30 days of receipt at our address, and may incur a 10% restocking fee.
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Shipping Policy  by 
Shipping Time -- Most orders will ship the same business day, provided the order is received by 12:00 pm CST and the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

In the event shipping information you provide is incorrect and/or formatted wrong the freight company will attempt to make needed address corrections.  If corrections are applied the freight company will issue a address correction charge.  The customer is responsible for address correction charges, and may be charge the correction fee.
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Shopping Cart Help  by 
This online store is powered by 3dcart shopping cart software. The 3dcart ecommerce solution provides the means to power this Hardy Heater USA, LLC but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of Hardy Heater USA, LLC and has no direct ties to 3dcart as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.
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Taxes  by 
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Hardy Heater USA, LLC holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Hardy Heater USA, LLC shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Hardy Heater USA, LLC shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Hardy Heater USA, LLC will issue a refund to your card in the amount of the incorrect price
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